This book provides an overview of electronic communication systems and telecommunications as part of end-user commuting. It explores technology's role in communications, the benefits and drawbacks of using technology in communications, and the history of the development of communication technologies. KEY TOPICS: Readers will gain a strong foundation in telecommunication technology applications, Internet/Web tools and resources, and network and telephony fundamentals. Other chapter coverage includes the technology of electronic mail, teleconferencing, voice processing, facsimile, and wireless communications, telecommuting, and electronic data interchange. For communications and telecommunications managers, and office systems specialists.

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